We collect information about you in a variety of ways depending on how you interact with us and our websites, mobile applications, and services, including:
The following provides examples of the type of information that we collect in a variety of contexts and how we use that information.
We collect your name and contact information when you create an account. We also collect information relating to the actions that you perform while logged into your account.
We have a business interest in providing account related functionalities to our users. Accounts can be used for easy payments and to save your preferences and transaction history.
We have a business interest in making our website operate efficiently.
We may place tracking technology on our website that collects analytics, records how you interact with our website, or allows us to participate in behavior-based advertising. This means that a third party uses technology (e.g., a cookie) to collect information about your use of our website so that they can report analytics to us or provide advertising about products and services tailored to your interests. That third party might also collect information over time and across different websites in order to serve advertisements on our website or other websites. See the Cookies and Similar Tracking Technologies Section below for more information on our use of third-party tracking cookies
We use third party tracking cookies to monitor and improve the use of our website and mobile application, provide a personalized user experience, and to serve relevant advertisements. If you would like to opt-out of targeted advertising, see the information in the Your Choices section below.
We collect personal information, such as your age or location.
We have a business interest in understanding our users and providing tailored services.
If you provide us feedback or contact us for support, we will collect your name and email address, as well as any other content that you send to us, in order to reply.
We have a business interest in receiving, and acting upon, your feedback or issues.
When you sign up for one of our mailing lists, we collect your email address.
We have a business interest in sharing information about our products or services.
We collect your name, email address, phone number, and credit card number when you become a member.
We use your information to perform our contract to provide you with our services. We use your payment information to process your membership and automatically renew your membership based on your selections.
We collect information from your mobile device such as unique identifying information broadcast from your device when visiting our website.
We have a business interest in identifying unique visitors, and in understanding how users interact with us on their mobile devices.
We collect information that you provide when you sign up for our services using a referral code or as part of a co-branded promotion with another company or entity.
We have a business interest in tracking the use of referral codes and fulfilling our promotions.
We have a business interest in understanding your opinions and collecting information relevant to our organization.
We use technology to monitor how you interact with our website. This may include which links you click on, or information that you type into our online forms. This may also include information about your device or browser.
We have a business interest in understanding how you interact with our website to better improve it, and to understand your preferences and interests in order to select offerings that you might find most useful.
We collect information, including your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to a computer when the internet is used), domain name, click-activity, referring website, and/or a date/time stamp for visitors.
We have a business interest in monitoring our networks and the visitors to our websites. Among other things, it helps us understand which of our services is the most popular.
In addition to the purposes and uses described above, we use information in the following ways:
Although the sections above describe our primary purpose in collecting your information, in many situations we have more than one purpose. For example, if you sign up for a membership, we may collect your information to perform our contract with you, but we also collect your information as we have a business interest in maintaining your information after your transaction is complete so that we can quickly and easily respond to any questions about your membership.
Some jurisdictions give you a right to make the following choices regarding your personal information:
Please note, not all of the rights described above are absolute, and they do not apply in all circumstances. In some cases, we may limit or deny your request because the law permits or requires us to do so, or if we are unable to adequately verify your identity. We will not discriminate against individuals who exercise their privacy rights under applicable law.
You may exercise the rights described above by contacting us as indicated in the “Contact Information” section below. If you disagree with how we handled a request, you may appeal our decision by contacting us with the subject line “Appeal.”
Note that, as required by law, we may require you to prove your identity. We may verify your identity by phone call or email. Depending on your request, we will ask for information such as your name, the last purchase you made with us, or the date of your last purchase. We may also ask you to provide a signed declaration confirming your identity. Following a request, we will use reasonable efforts to supply, correct or delete personal information about you in our files.
In some circumstances, you may designate an authorized agent to submit requests to exercise certain privacy rights on your behalf. If you are an authorized agent submitting a request on behalf of an individual, you must attach a copy of a completed Authorized Agent Designation Form indicating that you are able to act on another person’s behalf.
No method of transmission over the internet, or method of electronic storage, is fully secure. While we use reasonable efforts to protect your personal information from unauthorized access, use, or disclosure, we cannot guarantee the security of your personal information. In the event that we are required by law to inform you of a breach to your personal information we may notify you electronically, in writing, or by telephone, if permitted to do so by law.
Some of our websites permit you to create an account. When you do you will be prompted to create a password. You are responsible for maintaining the confidentiality of your password, and you are responsible for any access to or use of your account by someone else that has obtained your password, whether or not such access or use has been authorized by you. You should notify us of any unauthorized use of your password or account.
For your convenience, we may provide links to websites and other third-party content or services that we do not own or operate. The websites and third-party content to which we link may have separate privacy notices or policies. Please note, we have no control over the privacy practices websites, or services that we do not own. We encourage you to review the privacy policies of any third-party website or application for details about such third party’s privacy practices.
Our websites and online services are not intended for children under the age of 13 and we do not knowingly collect personal information from children under age 16, without parental consent. Children under the age of 13 should not provide their personal information to us.
Category of Personal Information
Disclosures for a Business Purpose
Sharing for Cross-Context Behavioral Advertising
Identifiers – this may include real name, alias, postal address, unique personal identifier, online identifier, email address, account name, or other similar identifiers.
Financial Information – this may include bank account number, credit card number, debit card number, and other financial information.
Health Related Information – this may include medical information, mental or physical condition or treatment, or health insurance information.
Characteristics of protected classifications – this may include age, sex, physical, or mental handicap, etc.
Commercial information – this may include information about products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
Internet or other electronic network activity information – this may include browsing history, search history, and information regarding an individual’s interaction with an internet website, application, or advertisement.
Inferences drawn from any of the information listed above
Additional categories of personal information described in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) – this may include signature, physical characteristics, or description, insurance policy number
Effective Date: August, 27th 2023
Last Update: August, 27th 2023